The Technology and IT Services Guide

An IT consultant in Phoenix billed $150/hr, logged 2,400 hours, grossed $180K. After unbillable time, vacation, and admin, he netted $95K — respectable, but not wealth-building, and not a business anyone would buy. His competitor across town built an MSP with 35 managed clients at $1,500/month: $630K ARR, two technicians, $185K personal income, and a business worth $500K+ to a buyer. Same skills. Different model.

Inside this book:

• The IT services landscape — models, markets, and the recurring revenue opportunity
• Service definition and stack selection: what you sell and what you use to deliver it
• Pricing and contracts: building predictable revenue with MRR
• Sales: landing your first 10 managed clients and building a pipeline
• Service delivery: ticketing, SLAs, and the operational discipline of MSPs
• Hiring technicians and structuring the team for scale
• Cybersecurity, compliance, and the high-margin add-on services
• The path from consultant to MSP to acquisition target

For IT pros ready to graduate from billable hours to owned recurring revenue.