The Pet Industry Business Guide

In 2020, while businesses everywhere were closing, a grooming salon owner in suburban Atlanta signed a commercial lease. Four months later, every appointment slot was full and the waitlist was longer than the schedule. Millions of Americans had acquired new pets during lockdown — and those pets needed services. The pet industry has been growing for two decades and shows no sign of slowing.

Inside this book:

• The pet industry landscape: a $150B market that never shrinks
• Licensing, insurance, and regulatory compliance — the non-negotiable foundation
• Facility design and setup: building the right space for animals and business
• Pricing, packages, and recurring-revenue models in pet services
• Hiring and training pet care staff who don't quit
• Marketing to pet parents and the trust-based sales playbook
• Specialty services: grooming, boarding, daycare, training, veterinary
• Multi-location strategy and the path to a sellable business

For operators entering the most resilient consumer category in America.