The Automotive Services Guide

You're the best technician in your shop. Maybe the best in town. You can diagnose a misfire by sound and rebuild a transmission on a Tuesday afternoon. And yet you're working more hours than you did as an employee, making less per hour than expected, and wondering why the checking account never grows. The work you're great at is not the work that builds wealth — and this book is about the difference.

Inside this book:

• The automotive services landscape: models, markets, and where margin really lives
• Shop setup, equipment, and technology — building your bay
• Pricing, parts markup, labor rates, and the numbers every shop must know
• Trust-based selling: customers don't want to see you, so make it count when they do
• Operations and workflow: running an efficient shop
• Hiring and retaining technicians — your biggest challenge and greatest asset
• Specialization, fleet contracts, and revenue diversification
• The EV transition, exits, and building a shop that outlasts you

For independent shop owners ready to own the business, not just turn the wrenches.